FAQ

My Account

Do I have to sign up to be able to order

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You can place your order by checking out as a guest.

However, registering with Trancentral Shop has many benefits and will make your shopping experience easy and efficient.

PROMOTIONS & SALES

How can i hear about promotions & sales?

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The best way to keep up to date with our special events, promotions, and sales is to sign up to our weekly newsletter (at the footer of this page), and follow us on all social media channels to get special offers.

How do I use a promotional code?

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Our promotional codes may have specific rules, and some products may be excluded from promotional offers. Please ensure that you are familiar with these exclusions before combining a promotional code with your order. Once you have chosen all your items that you wish to purchase, please proceed to your checkout. Then, you may enter your promotional code when entering your payment details.

My order

How do your size work?

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Our size guide may differ from product to product. Please carefully check each product's sizing table. If something is unclear - feel free to contact us :)

Im interested in an item from your ads, but i can't find it on your store!

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Feel free to contact us! We will find it for you :)

Why can't I add product to my shopping cart?

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Your web browser probably has "cookies" disabled. Its a file stored on your computer that keeps track of what you're doing on our website. This file allows us to "remember" what's in your shopping bag. Some people are worried that cookies can be used for profiling or even planting viruses. Trancentral does not subscribe to either of these.

What happens after I placed my order?

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When placing your order you will receive an email confirmation from info@trancentralshop.com. Make sure you add this address to your email contacts, to make sure you receive all our confirmation emails from us. One of our Customer Service Team reviews your order to make sure your details are correct and that all the items that you have requested are available for immediate shipment.

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Second product at 20% off - Storewide!

Use code: TCS20 at checkout

We Ship WorldWide! ✈️

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